CUSTOMER SERVICE
REFUND
The company allows the return of the goods in the first 14 days, starting from the day they arrive at your home, without justifying the cause. And if defect is found in the product 3 months. Always presenting the ticket.
FAQ
Do you provide international shipping?
Yes, the company provides products from the store internationally. Anyway if you have any questions write us.
How I can return a product?
First you must contact us through the ticket and we will send you a return code to incorpore it into the article. Then you must call a transport agency to send it to our company, our company, once we have the product in the factory you will be reimbursed the money.
How can I track my order?
When you buy the product you will be sent by email a link to track your order, if you have any problems write to our email.
How can I contact the distributors?
We work with distributors who bring the product to your home and they convey the charm in contact with you by email or mobile phone. But if you need to contact them in the link of the package you will have an email to be able to get in touch with them.
What are the shipping options?
Postal package by mail or by transport agencies.